We understand that when you need an emergency boarding up service, you have a lot of questions and concerns. It’s a stressful time, and getting clear, concise answers quickly is crucial. Here, we’ve compiled and answered some of the most frequently asked questions about boarding up that we receive from our valued customers in Guildford and the wider Surrey area. Our aim is to provide you with all the information you need to make informed decisions and feel confident in our service. If your specific boarding up questions aren’t answered here, please don’t hesitate to call us directly – our 24/7 team is always ready to help.

How quickly can you get to my property in Guildford?

As a local, Guildford-based company, our primary goal is a rapid response. We understand that in an emergency, every minute counts. We typically aim to be on-site within 60 minutes of your call, often much sooner, depending on your exact location within Guildford or Surrey and current traffic conditions. Our mobile units are strategically positioned to ensure the fastest possible deployment, whether you’re in Guildford Town Centre (GU1), Onslow Village (GU2), or a surrounding area like Woking or Godalming. Our 24-hour emergency boarding service means we are always ready to dispatch.

How much does emergency boarding up cost in Guildford?

The cost of emergency boarding up depends on several key factors, including the size of the area to be boarded, the type and thickness of materials required, and the time of day (e.g., out-of-hours rates). We operate with complete transparency: we do not charge a separate ‘call-out charge’. You only pay for the work and materials required to secure your property. We will always provide you with a clear, upfront, and no-obligation quote before starting any work. For a more detailed breakdown, please visit our dedicated pricing page.

Is your boarding up service available 24/7?

Absolutely, yes. Property emergencies don’t adhere to business hours, and neither do we. We operate 24 hours a day, 7 days a week, 365 days a year, including all bank holidays. Our dedicated emergency line is always staffed by experienced professionals ready to dispatch a team. Emergencies don’t wait, and neither do we – your security is our top priority, around the clock.

Will the boarding damage my window or door frames?

No, absolutely not. This is a common and very important concern, and we pride ourselves on our non-damaging installation techniques. Our trained technicians use professional methods and specialist fixings designed to secure the boards firmly without causing any damage to your existing uPVC, wood, or metal frames. We never drill directly into your frames. Our goal is to protect your property, not cause further issues, ensuring your frames are intact for permanent repairs or replacements. This applies to window boarding and door boarding alike.

Is boarding up covered by my insurance?

In the vast majority of cases, yes. Securing your property immediately after damage (such as a burglary, storm damage, or fire damage) is a standard requirement for most home and business insurance policies. This is often referred to as ‘mitigating the loss’ – taking reasonable steps to prevent further damage. Our service is fully recognised and accepted by all major UK insurers, and we provide a comprehensive VAT invoice and detailed report to support your claim, helping to streamline the process. For more information, please see our insurance claims page.

What areas do you cover for emergency boarding up?

We provide rapid emergency boarding up services across all of Guildford, including all GU postcodes (GU1, GU2, GU3, GU4, GU5). Our extensive coverage also extends throughout the wider Surrey and Hampshire areas, including major towns such as Woking, Godalming, Farnham, Camberley, Aldershot, Cranleigh, and many more. Our local presence ensures we can reach you quickly, wherever you are in our service area. For a full list of locations, please refer to our areas covered page.

How long can the boards stay on for?

Our emergency boarding is designed as a temporary, secure solution. The boards are robust and weatherproof enough to safely stay in place for weeks or even months, giving you ample time to arrange for a permanent repair with a glazier, door fitter, or builder. This is particularly useful for vacant properties or during complex fire damage repairs.

Do you also repair the windows or doors permanently?

Our specialist service is emergency boarding up. Our expertise lies in making your property secure immediately after damage. We do not carry out permanent glazing or door replacements ourselves. However, we have established relationships with trusted local glaziers, locksmiths, and builders in Guildford and Surrey, and we would be happy to recommend reputable companies who can help with the permanent repair or replacement once your property is safely boarded.

What types of damage do you board up?

We board up all types of damage that compromise your property’s security or weatherproofing. This includes damage from:

We secure windows, doors, shopfronts, and even roofs. For a full explanation of our process, please see our what is boarding up page.

Have another question about our boarding up services or need immediate advice? Call our friendly 24/7 team now – we’re here to help you secure your property.